Listen Help

We’re excited to provide a completely new WRIF.com that enhances our online listen live streaming capabilities to now include mobile phones and tablets.  Our new tuner is resident on every page of our site.  Feel free to explore the site while listening.  Simply click on the Listen Live button, and you’ll be listening in no time.

I can’t listen live to the online stream.

If you’re having trouble listening to our stream, please make sure that:

  • You have JavaScript enabled in your web browser.
  • You have disabled any ad blocking plugins or extensions that you might be running.  You will have issues logging in and listening if you have an ad block extension enabled for wrif.com or any of the other services it utilizes under the covers.
  • We know of an incompatibility with Firefox on Windows XP and Windows Vista that will prevent you from listening with that combination.  While we’re working on a fix, you can install Google Chrome and you’ll be all set.

If you’re good on the requirements above, please follow these steps to get help:

  1. If you’re logging in from a desktop computer, the new wrif.com was built with modern web browsers in mind.  Ideally, that means the latest version of Chrome, Firefoxor Internet Explorer browsers.  If you’re still using a browser like Internet Explorer 8 or earlier, you may experience degraded performance and features on the site.
  2. If you’re logging in from your mobile phone or tablet, please ensure that you have the latest updates installed to your device.  Instructions for doing this vary widely by manufacturer, but we’re happy to help you out if we can point you in the right direction.

I can’t log in.

If you’re having trouble logging in, please make sure that:

  • You have JavaScript enabled in your web browser.
  • You have disabled any ad blocking plugins or extensions that you might be running.  You will have issues logging in and listening if you have an ad block extension enabled for wrif.com or any of the other services it utilizes under the covers.

 

If you continue to have problems, please click here for further help.